Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
Join our dynamic team as an IT Systems Support Team Leader, where you'll oversee and mentor a team of IT Systems Support Technicians, ensuring exceptional on-site and remote IT support for our clients.
Are you an experienced IT professional with a knack for leadership and a passion for guiding a team to success?
You'll play a crucial role in configuring, maintaining and documenting our clients' backups, disaster recovery, and security solutions, guaranteeing the resilience and security of their digital infrastructure.
They are looking for a Senior BA to join the business and help them on this fantastic journey, where you will work with multiple stakeholders across the business and be the lynchpin between the IT team and the projects they are looking to implement.
With over 580 people within the business, they are going through an exciting digital transformation.
My client is a leading consumer brand that has been in business for over 100 years.
As a Senior Business Systems Analyst, you'll be a key part in our journey towards digital excellence, leveraging technology to streamline processes and enhance our competitive edge.
Step into a role where your expertise in digital systems transforms business operations and drives innovation.
General
You must be fully eligible to work in the UK and be able to travel into the Middlesbrough office on occasion
They're looking for someone with experience in .NET development, open source and cloud technologies such as MySQL, Typescript/React, Docker/Kubernetes, AWS/Azure and familiarity with CI/CD using Gitlab, Jenkins or similar tools.
This organsation is in a state of hyper growth and there has never been a better time to join.
Some of the responsibilities
Implement robust, well-structured, performant, comprehensively tested integrations and core features.