As Customer Services Representative you are responsible to support effective supply chain management through customer order management.
You will investigate and resolve queries, maintain customer master data and sales conditions to ensure high levels of customer service is met.
You will communicate effectively both internally and externally to build relationships with customers and contribute to delivery of supply chain projects.
As a market leader and innovator in their particular market, our client is now seeking a Customer Services Agent to support the eCommerce team to ensure customers receive a world class service.
Your New Company
Our client is a globally recognised manufacturer who have grown rapidly over the past 30 years and looking to continue their success.
About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team.
Inbound Customer Service AdvisorLocation: ThealeType: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation.
As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers.