We are working with a client in the luxury travel industry who is looking for a Customer Service Consultant to join their team.
You will need to have great communication, organisational and interpersonal skills to be successful in this role.
Responsibilities:
- First point of contact for any queries relating to the customers booking
- Ensure all customers receive their booking/travel information in a timely manner and complete relevant checks
- Manage invoices and correspondence relating to bookings with suppliers and customers
- Assist the wider team with any administrative related duties
What we are looking for:
- Fantastic communication skills, both oral and written
- Highly organised
- Keen eye for detail
- A positive, can-do approach
- Experience in a similar role would be advantageous
Details:
Title: Customer Service Consultant
Salary: £25,500
Location: Reading (would need access to a vehicle to access the offices, not on a public transport link)
Contract: Permanent, Full-time
Hours: Monday to Friday, 9am-6pm
If you are a confident communicator who can offer a personalised experience to each customer, get in touch!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.