Enjoy a varied role where you will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too!
Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a Support & Server Analyst as part of a growing IT team.
You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills.
We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
Our unwavering commitment to efficiency is evident in our focus on delivering solutions that are not only clear and concise but also highly effective, ensuring our services consistently uphold the highest standards.
This is a French speaking roleIn our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
An exciting opportunity for a 2nd Line Support Analyst to join a growing UK-based IT Service Provider.
Support Analyst - 2nd Line - £36K - Hybrid (Surrey)
They are a trusted provider that have built a brand with integrity, offering clients a range of support solutions including; Strategic Guidance, Cloud Services, IT Infrastructure along with tailored re-active and pro-active support services.
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
JSS are partnered with a globa Technology company to recruit an interim System Support Analyst, to support Microsoft Dynamics 365, Finance and Operations modules.
This is a 4 month contract, with possibility of extension.
Key Responsibilities
Managing the day-to-day operations of the organisations ERP (D365 F&O) system and other key business systems - including monitoring integrations, managing the operational health of systems (e.g.