As Desktop Support , you will play a crucial role in providing technical support to clients.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
This company are a growing MSP, based near Solihull and due to expansion require a Helpdesk Analyst to join their team.
The ideal candidate will be dealing with a mix of helpdesk calls alongside an existing team.
Some of the technologies they support include Office 365, on-premise and hosted servers, Acronis backup and DR, Active Directory, PC/Laptops, UniFi Wireless networks and Watchguard Firewalls.
Posted by Hays Specialist Recruitment Limited • £300/day
3rd Line Support - Inside IR35
As an 3rd Line support your main responsibilities will be supporting Infrastructure solutions across the business: provide expertise in hardware, software, and user support, manage scanning and printing services, network and cybersecurity, collaborate with Infrastructure Vendors for service provision and issue resolution, support all IT services across 5 sites, enhance team professionalism and technical capabilities.
You will need experience working in third line support or as an infrastructure engineer.
We are seeking a 3rd Line Support to join an exciting client's team on a temporary basis.
Posted by Katie Bard (Angela Mortimer Plc) • £24K/yr to £25K/yr
A progressive tech business based in Birmingham is seeking a talented Customer Support Analyst to act as the first point of contact for clients and get stuck into any compliance administration.
The role will be heavily client focussed with both internal and external customers seeking process improvement.
As an innovative and reputable business, this opportunity would suit an enthusiastic and personable individual with a desire to achieve.
As Third Line Support , you will play a crucial role in providing technical support to clients.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
We are currently working with a large-scale retail organisation based in Walsall, who are looking for a Technical Support Analyst who has strong experience of deploying Intune.
The client is at the start of their journey and are implementing Intune and they need a candidate to own the end to end process.
You must have experience of an end-to-end deployment of Intune, including configuration, troubleshooting, End User Management and running updates within Intune.