Posted by Diamond Search Recruitment Ltd • £33K/yr
Recruiting for a Customer Support Specialist, this is an exciting opportunity, reporting to the Customer Support Manager.
Diamond Search Recruitment are delighted to be exclusively representing our client, a company who understand that putting their customers at the heart of everything they do is paramount for success.
Established 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.
We are recruiting for a Service Desk Administrator to support 500people with all software used by the firm, including Accountancy, Tax, Practice management, Document management software, as well as Microsoft office applications, by answering and logging calls in a prompt, professional manner, resolving problems where possible and escalating where required to 2nd Line Helpdesk Support
We provide a hybrid working arrangement (3 days in the office and 2 days working from home) following your successful integration into the company.
To ensure provision of a high-quality internal service experience for all colleagues and Partners whilst ensuring Kreston Reeves policies, procedures and values are met.
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
General
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
Posted by Diamond Search Recruitment Ltd • £27K/yr
Recruiting for a Customer Support Assistant, this is an exciting opportunity, reporting to the Customer Support Manager.
Diamond Search Recruitment are delighted to be exclusively representing our client, a company who understand that putting their customers at the heart of everything they do is paramount for success.
Established 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.
We are excited to be assisting an award winning local organisation in their search for a Customer Support Assistant.
As a business they pride their selves on exceeding customer expectations, if you have a passion for offering great customer service then this is the role for you!
Our client is currently seeking a Legal Secretary to float between their Residential Conveyancing and Private Client department in their Sevenoaks office.
The ideal candidate will have experience in both areas of law but the client will consider experience in either one.
Duties will include
Liaising with clients face to face and assisting via telephone and email.