Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
You will support the management of effective delivery of the clients' major repairs programme and investment projects by undertaking a wide range duties to ensure high levels of customer satisfaction.
You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence.
Gather market insights to support the forecasting model.
Attend trading meetings with clients.
Overview of a Demand Specialist
As a Demand Specialist, you will be working with the retail operations and commercial teams to ensure stores have the right products and stock to improve sales opportunities.
Randstad Student Support are recruiting for Specialist-one-to-one Study Skills Support Workers to work with students who have specific learning difficulties (SpLDs) studying at Universities and/or Colleges in Farnham
The role is set to begin at the start of the new academic year (from 1st September 2024) and is a hybrid role.
All successful candidates must be able to travel to the local University or college and offer both in person and online sessions flexibly to meet student preferences.