In 2022 the Walgreens Boots Alliance Procurement Team was voted Procurement Team of the Year and was shortlisted for the 2023 Procurement Leaders Team of the Year and we'll continue to strive to deliver for our business.
This is an exciting opportunity to join one of the most respected, ambitious and dynamic teams in the industry.
Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we're looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.
We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development.
Energy Infrastructure Services (EIS) part of E.ON UK consists of multiple functions including Commercial, Operations, Lighting and Grid, Strategy Growth & Compliance and Go to Market.
Here's what you'll be doing
Base location - Nottingham (Hybrid working - flexible)
Posted by Tamsin Wheatcroft Recruitment • £30K/yr to £40K/yr
Duties and responsibilities
Key Performance Indicators.
Overall objective
To manage a book of business of existing clients and develop a pipeline of new business, whilst continually looking for opportunities for cross-selling and up-selling relevant products in relation to commercial and personal insurances, whilst ensuring full FCA compliance.
General
To generate revenue for the business and ensure a quality service is provided to all clients in accordance with their needs and requirements.
Posted by Saint-Gobain UK & Ireland • £25K/yr to £26K/yr
At Okarno (Saint Gobain) we are looking for a customer focused individual to join us as a Customer Service Advisor, in order to provide support to our customers from our Ruddington Site.
Are you someone who is passionate about putting customers first, progressing your career, and having varied working days?
Pharmacy operations comprises, field team, core operations and operations development.
Closing Date: 18th SeptemberLocation: Nottingham, Full-Time (Mon-Fri)Contract: 18 Month Fixed TermRecruitment Partner: Frankie McCallister-LyasAbout the role: The Boots Pharmacy Operations team a dynamic team at the heart of Boots Pharmacy growth plans.
Our mission is to make operations simpler for stores, better for customers and more valuable for Boots.
We are looking for a Finance Business partner to join our team, providing financial leadership to the store leadership team, primarily focussed on driving performance within our store estate (across Commercial, Pharmacy and Operations) and holding the business to account on the control of their £1bn controllable' cost base.
We also partner to the Central Operations team, helping to drive their strategic agenda, with a specific focus on loss, workforce planning and investment.