Posted by GRS - Global Recruitment Solutions • £28K/yr to £35K/yr
Job Role
Taking charge and assuming responsibility for assigned trade lanes, starting from the initial communication with the origin of container loadings for the specified period, through to delivering/releasing consignments to the consignee.
Ensuring timely receipt of complete documents from our agents, verifying the accuracy of costs/credits based on tariffs, agreements, and exceptions lists.
Monitoring weekly volumes from each trade lane and documenting them in a personal loading log.
Speaking with customers and agents to support with any questions or queries they have.
General
After probation Hybrid working will be available
I am working with a long standing Freight Forwarding company who due to continued growth are expanding their team and searching for a Customer Service Advisor with experience working within Sea, Air or Road freight.