Posted by NU Staff Recruitment Limited • £28K/yr to £30K/yr
If you have excellent customer service skills, consider yourself a great problem solver, and are technically minded, we want to hear from you!
You will be responsible for resolving customer enquiries from their dealer network and end users, as well as internal colleagues such as the sales and customer service teams, by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
Join a market leading international company with great benefits including annual bonus, hybrid working, subsidised canteen, excellent employee well-being programme, private health and dental care, free parking and lots more!
Posted by Personnel Selection • £24K/yr to £26K/yr
You will be supporting our customers Worldwide to manage their requests for spare parts, once trained provide spare parts information and advice plus carry out the associated administration and customer service tasks.
Due to our continued success, we are seeking a Customer Service and Sales Support Co-ordinator to join our UK Head Office based in Farnborough.
We are an international manufacturing and engineering company supplying equipment to customers worldwide.
Posted by Hudson Shribman • £12.50/hr to £13.50/hr
Our client is looking for a dynamic Customer Services Coordinator to join their team.
This role requires a professional (preferably with experience in the precision manufacturing/engineering Industry), who can seamlessly bridge the gap between product specifications and customer needs.
The successful Customer Services Coordinator candidate will be customer-focused, leveraging their excellent communication skills to build strong relationships and provide exceptional support.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Posted by Venus Recruitment Ltd • £24K/yr to £27K/yr
We're looking for a dedicated Customer Service Representative to join the team!
Are you detail-oriented with a passion for providing exceptional customer service?
In this role, you'll be a vital part of the Customer Service Team, ensuring that customer orders are accurately entered, processed, and delivered on time, while handling customer inquiries efficiently from start to finish.
Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services.
Answering all customer enquiries that may include but are not limited to orders, pricing, and delivery updates.
Responsibilities
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.