Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs.
To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers.
To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments.
We are currently recruiting on behalf of our client for the position of Stores Co-ordinator & PPM Administrator.
If you would like to take control of recruit, develop and retain the quantity of employees needed for the organisation's operations by evolving, recommending and implementing sound HR policies and practices this is the role for you.
This is an exciting opportunity to join a dynamic team engaged in food processing operations.
We are looking for a Repairs & Maintenance Manager to join our Cambridge based client on an initial 6-month assignment.
As the Repairs & Maintenance Manager, a key element of your role is the provision of a customer focussed approach, a primary touch point of which relates to the effective delivery of repairs and maintenance in support of in-situ tenants.
Your role will be to strengthen the repairs and contract management function to deliver an improved customer experience.
Hours per week: Monday to Friday - 08:30 - 17:00 - 37.5 hours per week
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
You will be responsible for the project planning and delivery digital projects.
We are recruiting for a temporary Project manager for a high profile social welfare charity ,.
You will lead the multidisciplinary Agile teams throughout the projects, working with the Product Owner and the wider digital team on planning, reporting and resource scheduling.
Posted by Building Recruitment Company • £27/hr to £34/hr
General
Champion the customer's experience to improve customer satisfaction, whilst managing expectations.
Responsible for ensuring that responsive repairs, including relets, are carried out satisfactorily from end-to-end of the process, including monitoring the work of the trade teams and contractors, from start to completion, ensuring delivery of high quality work, getting work done "right-first-time" and achieving high customer satisfaction within budgetary targets and providing a cost effective, value for money service.
Responsibilities
Carry out pre and post repairs, exchange and relet inspections as directed by the Council's scheduling system and in liaison with the Trade Teams.
Provide professional surveying services and project management, particularly those involving structural, dimensional and topographical surveys and design solutions, to the City Council's stock of dwellings, buildings and land managed by Landlord Services.
Plan, monitor and control all aspects of the programme, seeking best practice, ideas and innovation and ensuring they are applied to the project.
Ensure work carried out is of the highest quality and achieves value for money.