Responsible to the Care Operations Manager, you will collaborate with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations and Registered Manager.
Our client is looking for an experienced and dynamic Senior Service Managers to direct the strategic requirement, operational care standard and continuous improvement of their services across Surrey.
This team are integral to our success, understanding where service has fallen below the expectations of customers and partners and ensuring that we correct it.
We're in an exciting period of growth and to continue prviding our customers with the best service, we're adding to our complaints team.
The role involves managing enquiries, assisting with audits, and resolving warranty queries by collaborating with various internal departments.
We are recruiting for a Warranty Claims Assessor to support the Warranty Lead in achieving key performance indicators (KPIs) set by HME/HMC, ensuring the smooth processing of warranty claims, prior work authority (PWA) requests, and retailer communications.
General
Competitive Salary, Hybrid Working (3 days office/2 days home), Private Medical Insurance, Office Lunch Allowance, 25 Days Holidays plus Bank holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Free Parking, Great Flexible Benefits including Dental, Access to ECS Car Scheme and access to Hyundai Sponsored events!
Operates the Club from Monday to Thursday each week for the benefit of its members, ensuring their wellbeing, safety and comfort in a relaxed and non-challenging atmosphere.
General
Part Time, 4 days per week, the client will consider a job share for this role.
This is an excellent opportunity for a self motiovated, confident proactive candidate to join this progressive Company based in stunning offices in Leatherhead
Overview
Our client is looking for someone to join their team as a Client Services Assistant to provide helpdesk and administration support to a portfolio of external clients and reaching payroll and provider monthly deadlines.