Job Title: Head of Property Maintenance
Location: Ashtead / Leatherhead Area
Salary: £35,000 - £37,000 (DOE)
Hours: Monday-Friday 9am-6pm, every third Saturday 9am-1pm (with time off in lieu the following week)
Our clients are seeking an experienced and dynamic Head of Property Maintenance to lead their Property Management team. This individual will oversee a portfolio of residential properties and manage a team of 2 Coordinators. The successful candidate will have strong leadership skills, a deep knowledge of property maintenance, and experience in residential lettings.
Key Responsibilities:
- Manage and oversee all aspects of property maintenance, ensuring efficient service for landlords, tenants, and contractors
- Lead and motivate a team of Property Coordinators to provide exceptional service
- Liaise with contractors, tenants, and landlords, ensuring that all statutory certificates (EPCs, Gas Safety, Electrical Safety, etc.) are maintained and renewed as necessary
- Obtain quotations and coordinate maintenance works
- Manage the end-of-tenancy process, including deposit returns and dispute resolution
- Record and update maintenance issues in the CRM system (Reapit)
- Ensure the department runs smoothly and efficiently, maintaining high service standards
Key Skills and Experience:
- Minimum 2-3 years' experience in a similar role, with a focus on client management
- ARLA qualified (essential) with up-to-date knowledge of legislation
- Ideally, a basic understanding of heating/hot water systems, plumbing, and electrical issues
- Strong communication skills with a professional and personable manner
- Excellent organisational and time management abilities, with a keen attention to detail
- Ability to multi-task and work well under pressure
- Competence in IT, particularly in using property management systems like Reapit
- Well-presented and confident, with a good sense of humour
Additional Requirements:
- Must be a car owner with a full UK driving licence
This is a fantastic opportunity for a proactive individual to take a leadership role within a growing Property Management team. If you're passionate about delivering high-quality property services and have the experience to drive a team forward, we'd love to hear from you.
How to apply:
If you would like to know more about this role, please contact Sally at ProFind Property Recruitment and send us a copy of your CV. Please note we can only accept CVs from candidates based in the UK.
ProFind Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to ProFind Property Recruitment processing and storing your data for the purposes of your job search. We receive many applications for our vacancies and try to respond as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel free to apply for future roles with us.