Are you looking to develop your IT career as a Junior Service Desk Analyst?
This role is perfect for someone passionate about technology, eager to learn, and ready to provide high-quality support to clients.
A specialist travel technology company, dedicated to providing innovative, easy-to-use booking solutions tailored to the unique needs of the travel industry are looking to continue to scale the team.
The Junior IT Service Desk Analyst provides day-to-day Service Desk support to the business worldwide.
You will work within the IT Service Desk team and IT Department to support the delivery of a quality IT Service Desk service to defined performance metrics.
You will be responsible for delivering excellent customer service and high levels of first point of contact resolution in addition to the continual improvement of IT support services from the IT Service Desk to our customers.
Posted by INTEC SELECT LIMITED • £24K/yr to £26K/yr
Overview
We are currently partnered with a market-leading financial services organisation who are looking for two Junior IT support specialists to join their London team.
These roles would be ideal for someone looking to make their first move into an IT environment, who has a genuine interest in providing technical support.
The business has grown since its creation 30 years ago and provides their services globally as they now boast offices in 16 countries.
Posted by Additional Resources Ltd • £28K/yr to £30K/yr
An opportunity has arisen for a1st / 2nd Support Analyst with2 years' experience in a similar IT support or Service Desk role to join a leading independent IT support provider.
In this role, you will be responsible for providing 1st / 2nd line IT support to their clients.
Our 2nd Level Support team provides support to customers and business by researching, diagnosing, troubleshooting issues and resolving incidents for both Legacy & Next Gen Interact Platform in EU and North America region.
General
Since then, Affinion has rebranded to Tenerity and has over 2,000 partners worldwide, including many of the largest and most respected companies in the financial services, retail, travel, and ecommerce sectors.
In 2011, we merged with Affinion Group (based in the US), a global leader in customer engagement and loyalty solutions with over 40 years' experience.
1st / 2nd Line Support Analyst - Financial / Banking - Whilst not essential preferred candidates with have previous Financial / Banking experience with some Trading Application Support in a mixed Windows / Linux environment along with some FIX Protocol, Scripting (PowerShell, Python / Bash / Shell) and some Database / SQL Server experience.
As an IT Support Analyst, you'll become an integral team member, providing hands-on and remote support for desktop services and telecoms systems.
You'll be working in a dynamic IT & Infrastructure team helping with the delivery, management and support of all IT-related systems and applications.