Handling customer inquiries and complaints via phone, email, and in-person, providing accurate information and resolving issues in a timely manner.
General
Our client, a leading social housing provider in Swindon, is seeking a dedicated and customer-focused Customer Service Assistant to join their team.
The successful candidate will play a crucial role in delivering high-quality support and assistance to tenants, ensuring their needs are met promptly and effectively.
You will be working within the Customer Care Team and will be responsible for case managing customer complaints and enquiries from stakeholders, ensuring the highest service standards from receipt to resolution, as well as capturing and sharing learning from complaints to enable improvements to customer journey.
WORKING 5 DAYS OUT OF 7: VARIOUS SHIFTS BETWEEN 07.00 - 21.00
People Solutions are pleased to be working with a well-known distribution company to support their delivery network across the UK with this hybrid / remote working Administration role.
Monday to Friday, 08:00am - 16:00pm (1 hour lunch break)
Job Purpose
To support all aspects of the onsite Sales Department.
Working closely with other team members and departments (sales, finance, production, warehouse, technical) to ensure customer expectations are exceeded, sales targets are met, transportation is arranged where necessary, invoicing is accurate, and debts are collected in a timely manner.
Vehicle provided Shift work (12 Hours) over a 7 day week to include days and nights 12 month work is available to all successful candidates
Some weekend and Bank holiday working required Additional overtime and Unsociable Hours payable First Aid Certificate required but not essential as training will be given common sense approach to minor technical faults back ground in care may be an advantage working with elderly, vulnerable and disability essential
Are you an enthusiastic and customer-oriented individual looking for a short-term Field Sales Support position?
As a Field Sales Support, you will be responsible for travelling to various locations in a day to check if retailers are utilising card terminals and offer assistance for those interested in implementing them.
Our client, a reputable organisation in the Exeter area, is seeking a motivated individual to join their team.