Reporting to the IT Desktop Manager, your key responsibilities will include providing support for the desktop estate across all computing devices, including laptops, desktops, tablets, and mobile phones.
We have a fantastic opportunity to join our growing business as a Device Analyst!
You will manage the service desk tickets in your queue, providing timely updates to our user base, and ensure customer service excellence by monitoring tickets on our ticketing system and reviewing customer feedback.
We in IT are delivering value to our business and our customers with the innovative solutions that enable our business to better serve our customers today and in the future.
About CEF
CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service.
Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe.
Are you an experienced IT professional with a knack for leadership and a passion for guiding a team to success?
Join our dynamic team as an IT Systems Support Team Leader, where you'll oversee and mentor a team of IT Systems Support Technicians, ensuring exceptional on-site and remote IT support for our clients.
You'll play a crucial role in configuring, maintaining and documenting our clients' backups, disaster recovery, and security solutions, guaranteeing the resilience and security of their digital infrastructure.
We in IT are delivering value to our business and our customers with the innovative solutions that enable our business to better serve our customers today and in the future.
About CEF
CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service.
Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe.
We are currently supporting the search for an experienced IT Lead for a manufacturing business in the North East.
You'll be directly responsible for managing the IT Service provided to manufacturing teams, including in flight projects and processes.
You will be able to provide appropriate advice and guidance to reach solutions that will bring value to your local customers in what they receive from the IT function.