About CEF:
CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe.
We in IT are delivering value to our business and our customers with the innovative solutions that enable our business to better serve our customers today and in the future. We recognise that technology and data are at the forefront of this.
Our Global IT team deliver a portfolio of transformative work, expand our digital options, upgrade and future-proof our systems to place us at the forefront of the marketplace.
To do this, we need talented and creative people across all areas to join us in delivering our evolution to enable our forward-thinking business over the next few years and beyond, and this is where you come in...
Life as an IT Trainer at CEF (City Electrical Factors):
As an IT Trainer you will be responsible for delivering training to the organisation on existing business platforms through various training methodologies such as face-to-face, video conferencing, recorded demonstrations and documentation.
You will apply previous experience as an I.T Systems Trainer or similar role to in ensure our colleagues are equipped with the knowledge and skills they need to maximize the potential of our systems.
You will be an integral part of the CEF IT Training team as we evolve our technology platforms over the coming years. You will contribute to business continuity programs to ensure the transition is both seamless and beneficial to the organisation whilst helping foster a culture of continuous learning and professional development across the company through documentation and successful training delivery.
Your Objectives:
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Create engaging training material, including manuals, presentations, and recorded demonstrations.
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Ensure training material is up to date and relevant to the needs of the business.
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Coordinate and deliver training sessions and workshops to colleagues as needed. This may be in-person and online.
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Working with the business, you must offer commercial insight alongside the training to allow colleagues to get full benefit from the learning offered.
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Help plan and manage the training schedule, including scheduling sessions, booking training facilities and ensuring the necessary equipment and materials are available.
Key Skills and Experience:
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Previous experience as an I.T System Trainer or a similar role.
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Strong working knowledge of I.T systems, applications and technologies.
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You will have excellent customer service skills, with the ability to create and maintain strong relationships with colleagues at all levels in the business to help with all their IT systems' needs.
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You will have strong communication skills, both written and verbal, with the ability to engage and connect with diverse audiences.
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Passionate with the ability to motivate and inspire teams.
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Excellent time management with the ability to prioritise and manage workload effectively.
Location
- You will be required to travel extensively to CEF locations throughout the EMEA region. The remainder of the time will be remote working
Interview Process:
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Screening Call with Talent Acquisition
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Microsoft Teams Call with IT Training Manager (EMEA) and Talent Acquisition Partner
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In person interview with IT Training Manager (EMEA)
Package
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Company
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Competitive basic salary
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Annual IT Bonus scheme
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Our teams predominantly work remotely but we have an award-winning IT Headquarters based in Durham where you will always receive a warm welcome!
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Pension: 3% ee'e / 3% e'er (Total 6%)
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Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you.
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Free use of the state-of-the-art private gym at our IT Headquarters