Technical Support Engineer / IT Systems Technician / Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLAN's, WIFI) within an ITIL environment is required for a well-established company based in Ross-on-Wye, Herefordshire.
50% Home / Office over a Two Week Period.
Candidates must live within a commutable distance to the office in Ross-on-Wye, Herefordshire
We are a fast-growing cloud infrastructure provider, specialising in cloud infrastructure, connectivity and telephony solutions.
We work with businesses throughout the US, UK, India and Australia to help improve their internal system, business continuity, security and save costs.
General
At IT Answers, we offer our team the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.
Senior 2nd Line Support- Windows, Higher Education-ITIL- Essential Experience
Experience and knowledge of providing 2nd line support on enterprise level applications, IT and Audio Visual technologies.
General
Senior 2nd Line Support Engineer with experience of supporting enterprise level software systems, ideally within a Higher Education environment, within Microsoft, MAC operating systems and associated core software is urgently needed to work for our higher education client.
The Senior 2nd Line Support Engineer will be responsible for providing advanced technical support to the end users of our services, ensuring the stability and efficacy of the client's IT systems across (networking, SharePoint, user account management, O365, Advanced Audio-Visual, Applications).