ITSM Consultant - £77k (SACM / CMDB / Asset control) - London - 2-3 days onsite per week (Portsmouth or London Locations)
Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB setup, leading CAB review meetings.
You will be responsible for developing and owning the relationships between the Change and Asset & Configuration Management team and the Service owners, whilst ensuring the Change and Asset & Configuration Management Process and CMDB are fit for purpose with integrated dependencies, used in a compliant manner, and maintained as the single source of truth in relation to the standard operating model.
Using a blend of technical awareness, strong communication skills, and the ability to work collaboratively in a team environment, you'll bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.
Age UK's Digital & Technology team is recruiting for a Junior ITSM (Hornbill) Administrator.
This is an exciting role where you can make a real impact.
Posted by Information Tech Consultants • £25K/yr to £30K/yr
Who We Are
Information Tech Consultants Ltd (ITC) is a London-based mobile app development consultancy, specializing in Android, iOS, and cross-platform solutions.
With over 35,000 mobile development hours accumulated and clients across the UK and Europe, it's safe to say we know apps well!
Each of our practice areas leverages specialized expertise, methodologies, and software to ensure that we deliver the most beneficial solutions to our clients.
Our IT Service & Infrastructure team is growing, and we're now looking for a new Systems Support Engineer to come and join the team!
The Team & Focus of the Role
Working alongside four other System Support Engineers and three Systems Administrators, you will be responsible for onsite service and support needs for employees around the firm.
Using a blend of technical awareness, strong communication skills, and the ability to work collaboratively in a team environment, you'll bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.
Age UK's Digital & Technology team is recruiting for a Junior ITSM (Hornbill) Administrator.
This is an exciting role where you can make a real impact.