Handle 1st and 2nd line IT support and collaborate with 3rd line support.
General
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
Timeplan Education are working with an alternative provision in Lymington that is dedicated to providing tailored education to pupils between the ages of 8 and 16 with a range of Special Educational Needs, including SEMH needs, ASD, and ADHD.
The school believe in valuing each individual's unique abilities and challenges, and they are committed to providing a supportive, nurturing, and inclusive environment.
Working as a Tutor, you will be part of a close, supportive team working to teach and develop young people who have struggled to access education due to the mental ill health, anxiety and difficulties attending school through empathy, nurture, and patience.
Academics are seeking a Tutor to join an Independent Special College in Basingstoke in September.
The College was established to support the social, emotional, and mental health complexities of young people with an EHCP (Education, Health, and Care Plan) and enable them to access a broad, balanced, and engaging curriculum through a nurturing, safe and inclusive environment.
An exciting opportunity has arisen for a Junior First Line Service Desk Technician to join our committed IT Service Desk team and to provide high-quality support to our small to medium-sized customers, who principally operate within creative industries such as film and fashion.
Vacancy Description
Rubicon-IT is a Managed IT Service provider and solutions company based in North Hampshire.
Our primary focus is to provide Managed IT services to customers across London and the South East.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.