The task at hand: To be the primary point of contact for the Excalibur IT Managed Services customer base providing IT first line support for windows based desktops/servers, Microsoft 365, and various associated on-premise/cloud software including Backup/IT Security etc.
Company: Excalibur, part of the Onecom Group
You'll be great in this role if
- You have excellent interpersonal and customer-facing communication skills.
Reed are working with one of the UK's leading Social Housing Providers to recruit a Service Manager in Swindon, to oversee 2 Supported Housing services for individuals with learning disabilities and an accommodation-based service supporting young parents aged 16-25.
The ideal candidate will manage a team to provide a high-quality, customer-focused service, ensuring delivery of legislative and contractual performance requirements.
Do you have experience supporting vulnerable individuals, including Young Parents
Have you supported individuals with learning disabilities?
As a Registered Manager and working in partnership with colleagues in the senior management team, you will be responsible for the day-to-day operational management of the service.
General
The Registered Manager will provide strong leadership of the administration, transition, care, and people that are aligned with the company's core values while demonstrating knowledge of current standards and regulations that apply to the service.
As a Registered Manager, you will coach, mentor, and develop the team and support their personal and professional growth to enable them to contribute value to the business.
This position is in the Service Operations team, which provides support to a wide range of Managed Service contracts utilising the ITIL framework.
To support business expansion, my client are currently looking for someone to join their growing 2 nd line team with experience in actively managing and troubleshooting network infrastructure.
The responsibilities of the team are far-reaching, so a level of wider technology experience is also highly desirable to enhance this role.
To assist the Site Manager to ensure the safe, environmentally compliant and efficient operation of the facility within established operational standards.
Responsible for managing a team of shift personnel in control of the process to achieve the business objectives set by the company and/or the Site Manager.
To manage the processing operation of a busy waste treatment plant, whilst maintaining the highest level of compliance to the company's health and safety, environmental, procedural and statutory goals.
This role will join the existing three Apprenticeship Officers and the Apprenticeship Manager, and you will be supporting a new and exciting programme that will be running over the next 3 years initially - this will entail helping to design and develop the programme and then supporting our Apprentices, Line Managers and Mentors and selecting and building strong and robust relationships with our Training Providers.
We're currently recruiting for an Apprenticeship Officer to join our team working 37.5 hours a week.
You'll be working as part of the Apprenticeship team based in Swindon, but supporting this specific apprenticeship programme, as well as supporting other daily activities related to our wider apprenticeship programmes.