As a IT Service Desk Manager you will develop the existing IT Service Desk Team of 10 and own responsibility for all internal IT Services / IT Change Management / System processes and applications.
My client within financial services, based in Surrey is looking to recruit a IT Service Desk Manager.
Posted by Advanced Technical Recruitment • £45K/yr to £60K/yr
A well-established provider of vacuum technologies is now seeking a dynamic and dedicated Service Manager to join their team and drive service delivery to new heights in the UK.
As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service.
The role will be based at the Surrey facility with frequent travel to other areas in the UK.
To develop, manage and co-ordinate the critical activities of assigned applications lifecycle management and service delivery, providing day to day support for the applications and related software, implementing and transitioning to new technical solutions, adopting best practice application operation and exploiting new technologies including 3rd Party Supplier Management.
To maintain a Centre of Excellence and Best Practice in Applications Service Delivery by improving the technical performance of current applications and associated integrated technologies.
-Resolution of incidents and service requests as timely as possible and within agreed SLAs and KPIs - Escalation of problems and/or capacity issues to the MySurrey Customer Engagement Team Leader - Flexing to support the MySurrey MI, Security & Problem Management team as directed by the MySurrey Customer Engagement Team Leader The Customer Value of this role is to resolve tickets.
Posted by IT Talent Solutions Ltd • £38K/yr to £50K/yr
General
Working primarily in a Microsoft environment, you'll manage client infrastructures, handle escalations, and ensure the smooth delivery of IT services.
Overview: As a Hands-On Technical Support Manager, you'll lead a team of talented IT support engineers while remaining actively involved in resolving complex technical challenges.
Key Responsibilities
Lead and mentor a team of technical support engineers to provide exceptional service.
Following the launch of iTrent as the new HR Information System, my client is looking for an experienced iTrent HRIS Manager to join the team.
Key Responsibilities
HR Systems Administration: Oversee efficient administration and management information services within the HR team, collaborating closely with the Director of HR and other stakeholders to enhance our HR systems (both IT-based and manual).
Posted by In Technology Group Limited • £40K/yr to £70K/yr
IT Helpdesk Manager - Chobham - Salary dependent on experience - Great Opportunity!
We are a recruitment agency looking for an experienced IT Helpdesk Manager to join a local MSP based in Chobham.
The successful candidate will be responsible for ensuring all systems run smoothly, developing strategies for system security and reliability, and staying up to date on the latest technologies.
Our client is a non-profit organisation working with people to support their mental health and wellbeing.
Established for over 30 years, they have provided services alongside a variety of statutory and voluntary, community and social enterprise (VCSE) colleagues in Surrey and its boarders.
They believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach.