Do you fancy something new, where you are office based, home based and on the road? If this is something that sounds of interest to you, then please read on....................
Your role: Service Manager
Hours: 35 per week
Salary: 28k Plus £25 per out of hour shift payment and 45p per mile (you will need your own car for this role)
Our client is looking to recruit a passionate Service Manager to take lead in the management of their care workers.
This role will be committed to improving the lives of clients around Surrey within the care industry.
You will be a confident leader, and be able to multi task and organise your workload effectively.
You will take lead in managing a team of care colleagues and ensure they have all the tools in which to complete their role effectively and safely.
Key responsibilities:
- Provide professional leadership and guidance to through supervisions and observations, and staff meetings.
- Take part in the first tier Out of Hours support function for the care workers.
- Ensure maximised usage of resource hours by concise completion of rostering for sector.
- Respond to HR/Employee Relations concerns by following the organisation fact finding process.
- Monitor sickness and absence of the care workers and ensure return to work documentation is completed.
- Take lead in the recruitment and interviewing for allocated sector.
- Respond effectively and efficiently to client/carer enquiries ensuring clear record keeping is maintained.
- Be the first port of call for any safeguarding concerns in designated sector and ensure that fact finding process is followed correctly and reports are clear and concise.
- Attend weekly 'in office' days to ensure that clear lines of communication and a supportive management style is established.
- Take lead with inductions of new members of staff
- Complete 70% reviews of service provision
- Provide direct support when required for client visits at short notice.
- Ensure proactive management of staff profiles on the HR system are maintained.
- Submit clear reports with regards to sector performance to Senior Service Manager each week.
- Monitor and direct the quality of reports from the care workers by completing spot checks on documentation within your sector.
- Ensure all administrative responsibilities of the Service Manager role are carried out promptly and concisely.
- Take lead in the checking and approval of timesheets in accordance with company processes.
- Review client's support documentation in line with company processes.
This is a super role for someone who is organised and loves working with people. It is extremely rewarding, and you will be working with a lovely team.
Car driver with own transport is essential.
Surrey based, and office in Leatherhead.
If your application is successful, you will be contact shortly.
The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk