ITIL IT Service Transition Manager for an excellent MSP, the role is essential in ensuring the seamless transition of services from delivery to operational support.
The client love ITIL and would like someone who is ITIL qualified and has commercial experience.
Posted by OCC Computer Personnel • £10K/yr to £45K/yr
General
We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 3rd Line Engineer with a strong background in IT support/systems, networks, and infrastructure technologies.
You will play a crucial role in providing advanced technical support and troubleshooting expertise to resolve complex issues escalated from lower support tiers.
Responsibilities
Conduct thorough root cause analysis to identify the underlying causes.
Posted by Macildowie Recruitment and Retention • £21K/yr to £22K/yr
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful IT Administrator will be responsible for providing support and co-ordination of telephone calls and tickets to the Service Delivery team.
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.
Posted by Macildowie Recruitment and Retention • £27K/yr to £30K/yr
Working for a highly successful MS Gold Partner IT MSP company, the IT Service Desk Analyst works remotely but as part of a team responsible for providing telephone and remote access support for clients on a range of workstation, application and hardware issues, including some server and network support.
With a solid customer services ability you will also be responsible for carrying out a range of daily network administration tasks, detailed below.
This company takes the development of their IT Service Desk Analysts so seriously that they pay for you to do Microsoft qualifications - and your rewarded with a salary increase when you've completed them.
Posted by Allegiance Technology • £24K/yr to £32K/yr
Role: IT Support Technician
I am currently partnered with a high school and college in Stoke-on-Trent looking for a skilled and motivated IT Support Specialist to join their team.
My client are dedicated to providing high-quality education and a supportive learning environment for its students.
Posted by Proftech Talent Ltd • £35K/yr to £45K/yr
This role will be instrumental during both the pivotal implementation phase and the vital period of ongoing system usage post-deployment.
Our client is looking for a dedicated Product Expert for their new ERP system, which is supplied by industry leaders Epicor, to join the team.
They are committed to providing comprehensive training, enabling you to become an adept user and teacher of these platforms, equipping you with the knowledge to train others effectively.
Posted by OCC Computer Personnel • £30K/yr to £35K/yr
Our client is seeking a 2nd/3rd Engineer with extensive patching experience.
We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 2nd/3rd Line Support Engineer to join their exciting new 24x7 operations team.
The role is office-based, so you must be able to drive and have access to a vehicle.
We operate out of 7 European countries and deliver to 24.
Our network handles over 45,000 pallets every day, with industry-leading service levels, we are trusted by more customers across Europe than any other network.
Palletways are the UK and Europe's leading palletised freight delivery network with over 450 member depots and 33 hubs.