Our client base in the heart of Rutland, in Uppingham, is looking for an experienced IT Support Technician.
Your role will encompass providing first-line support, managing account setups, maintaining technical documentation, and ensuring seamless installation and configuration of hardware.
As a vital member of our IT department, you'll collaborate closely with our IT Manager to deliver top-notch support across our entire company network.
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
Key Duties
Handle 1st and 2nd line IT support and collaborate with 3rd line support.
Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Do you have a professional approach to customer service and enjoy helping people?
IT Technician - West London - Up to £25,000 per annum.
They offer an array of services, spanning IT infrastructure management, technical support, and strategic consulting, is geared towards optimizing operational efficiency while fostering engaging teaching and learning experiences.
My client specialises in tailored IT solutions for educational institutions, aiming to enrich learning environments through technology.