We are working with a tech client in the north east, seeking a support technician.
Main Duties
- ? ?The IT Systems Support Technician will primarily be responsible for the smooth running of the hardware and software resources within their Primary Managed Service Site(s), Secondary Managed Service Sites via Designation or any other schools under his / her remit. This will involve responding to calls where assistance is required as well as making regular site visits as appropriate.•? ?Attend training courses and technical support seminars to keep at the forefront of technical developments.•? ?Liaise with a variety of education IT Suppliers so to maintain high standards of support within establishments.•? ?Report on the functionality of hardware and software in schools so maintaining effective management of their Primary and Secondary Managed Service sites, as well any other, under his /her remit as well as non-managed sites
- ? ?To provide hardware and software support for Primary and Secondary Managed Service sites as well as other schools under his / her remit as well as and non-managed service sites, under the direction of the Technical Director or the Managing Director as required.
- ? ?To work with both staff and pupils to develop, maintain and administer the relevant schools network and internal systems.•? ?Troubleshooting, installing and updating desktop PC hardware, software, printers, scanners, phones and other peripherals.•? ?Administration of anti-virus updates and directed responsibility for IT Systems & Support network security.•? ?Administer and maintain end user accounts, permissions and access rights, or as designated to IT Systems Helpdesk personnel.
If this seems like a good fit for you - apply now!