This IT Technician will be providing first line IT support to a variety of stakeholders and so strong commnunication skills are essential.
This client is looking for a tech passionate IT Technician who will be working within an organisation who take pride in delivering high quality education to students in Suffolk.
Venn Group are excited to be partnering with an Ipswich based education provider to recruit for an IT Technician on a temporary to permanent contract.
This IT Technician will be providing first line IT support to a variety of stakeholders.
As an IT Technician, you will be working within an organisation who have an excellent track record of delivering high quality education to students in Essex.
Venn Group are excited to be partnering with an Essex based education provider to recruit for an IT Technician on a temporary to permanent contract.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.
The successful candidate will provide on-site technical support to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organization on a contract basis.
This role requires a proactive and customer-focused individual with extensive knowledge of IT infrastructure, networking, and system administration.
Overview
We are seeking an experienced Deskside Support Engineer to join our in Guernsey.