Based in the outskirts of Edinburgh you will work in a hybrid fashion (2-3 days onsite) and support several end users with all aspects of technical support in addition to supporting on project work
You have the opportunity to join a progressive organisation at a truly exciting time as they continue to invest in their technical services
Are you looking for an opportunity to work with an organisation whose vision is to provide sustainable solutions globally?
Provide technical support and troubleshooting including administration of user accounts, permissions, file shares, and support of Windows OS and MS communication and collaboration tools.
Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable devices.
Ensure that all UKHSA users receive a consistent level of support within agreed service levels across geographical locations and directorates.
We have fantastic new job opportunity for an IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills.
IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills is required for a thriving, ISO accredited business based in Burnley, Lancashire.
Candidates must live within an easy commute to Burnley.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
The Systems Administrator will play a critical role in the support and maintenance of applications within the organisation.
Hoist Finance is a leading financial services company committed to innovation and excellence and is currently looking to recruit a Systems Administrator to join the team.
Key Skills Needed
Experience with working with Microsoft Entra, Microsoft 365 Suite, SCCM and Active Directory.