Loriens leading public sector client is looking for an IT Helpdesk & 2nd Line Support Engineer to add to the team on an initial 6 month contract.
Key Task
Maintaining your list of calls assigned to you to produce a high level of service 2nd line incident resolution when tasked, including deploying devices and asset management.
Detailed and consistent 1st line call logging and a good level of first-time fixes.
Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
My client are seeking an IT Helpdesk Analyst (1st Line & some 2nd Line) to join them on a contract basis
You should have previously worked in a similar role and have a broad experience in IT Support covering troubleshooting of Windows / Office 365 / Teams / Active Directory / MS Exchange etc
Excellent customer service and communication skills are essential
Posted by Clearline Recruitment Ltd • £30K/yr to £35K/yr
Our client is a bold and innovative company that stands out in their industry with a culture defined by creativity, collaboration, and a passion for pushing boundaries.
They are committed to delivering cutting-edge solutions that make a real impact, putting their customers at the centre of everything they do.
With a fast-paced and dynamic work environment, their team is driven by curiosity, always looking for new ways to challenge the norm and grow together.
The role of the EUC analyst comprises of two distinct underpinning business requirements geared around ensuring "First Point of Contact" and "First Contact Resolution" for our customers.