The successful candidate should be able to identify and enhance materials on the company Intranet in order to drive the colleague self-service.
You will be expected to work in the office at least 2 days per week and will preferably have both HR and some payroll experience.
The role requires a highly organised, effective HR Coordinator within People Services Coordinator that can work as part of a direct Helpdesk team but provide virtual and matrixed support, able to navigate ambiguity and be outcome focussed and employee experience orientated.
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.
General
We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
We are currently recruiting a Customer Service Advisor position on behalf of our client where you would be working for a fabulous organisation based in Eastleigh.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.
They are expanding their team and requiring some additional support to their Customer Support team.
You do need to have a background either within the Property or Construction sector, or perhaps a facilities background where you are used to recognising common faults with properties.
We are lucky enough to work with one of the most successful Companies in their Industry.
Our client is looking for additional support within their busy HR Team.
The candidate does not need to have strong HR experience but be very confident in the us of MS office including Excel, Word and Outlook with the ability to learn in house systems quickly.
Due to the nature of the assignment, you will be confident to hit the ground running and enjoy communicating with departments within a wider business as a point of contact for the dept.