We are currently looking for a Customer Service Advisor to work for a fantastic organisation based in Eastleigh. They are well respected in their field are a really friendly and supportive team. You will need previous customer service experience although training will be provided. You will be providing telephone and email customer service for a market leader, who highly values their staff.
The Role
This is very much a busy all round customer service role where you will be responsible for a large variety of tasks including:
- Respond quickly and effectively to customer requests
- Provide the highest level of customer service
- Answering inbound calls and emails
- Other ad-hoc administrative tasks
The Ideal Candidate
In order to be considered for this role, you must have excellent communication skills. You should also be confident and professional in your approach and need to have a friendly but efficient manner. You must also pay good attention to detail and have strong computer skills. Good listening skills are paramount, as is the enthusiasm to provide an excellent level of customer service. This company really cares about their customers, so it is important that you also have that care factor.
Additional Information
Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application please assume that you have been unsuccessful on this occasion.