We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
We now have an exciting opportunity for a Helpdesk Analyst to provide 2nd / 3rd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Posted by Workshop Recruitment • £30K/yr to £34K/yr
Key Duties
Handle 1st and 2nd line IT support and collaborate with 3rd line support.
General
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
Do you have what it takes to be a world-class virtual receptionist working remotely from your home office?
ReceptionHQ is a global multi-award winning company with a great culture, you may have?already spoken to one of our receptionists at ReceptionHQ without realising it.?
Due to further expansion, we?are currently seeking 2 full-time receptionists.
Posted by Granite Recruitment and Consulting Limited • £35K/yr to £40K/yr
You will act as the primary point of contact for a service desk consisting of 5 service desk analysts, and together ensure IT services run smoothly for users across the organisation.
An opportunity for an IT Service Desk Manager to join a leading healthcare organisation in Fareham, Hampshire.
You will work closely with the IT Director and take on responsibilities across IT operations, people management and business continuity.
We deliver exclusively for the leading companies in the IT industry.
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
The successful candidate should be able to identify and enhance materials on the company Intranet in order to drive the colleague self-service.
You will be expected to work in the office at least 2 days per week and will preferably have both HR and some payroll experience.
The role requires a highly organised, effective HR Coordinator within People Services Coordinator that can work as part of a direct Helpdesk team but provide virtual and matrixed support, able to navigate ambiguity and be outcome focussed and employee experience orientated.
An exciting opportunity has arisen for a Junior First Line Service Desk Technician to join our committed IT Service Desk team and to provide high-quality support to our small to medium-sized customers, who principally operate within creative industries such as film and fashion.
Vacancy Description
Our primary focus is to provide Managed IT services to customers across London and the South East.
Rubicon-IT is a Managed IT Service provider and solutions company based in North Hampshire.
We are currently recruiting a Customer Service Advisor position on behalf of our client where you would be working for a fabulous organisation based in Eastleigh.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.