A highly successful IT and telecommunications services company is looking for a IT Helpdesk Engineer to join their team, to carry out a variety of technical and coordination tasks to meet customer requirements.
TYPE: Contract (1year until Aug 2025), possibility to extend
This role is suitable for someone who can complete all the tasks in a professional and timely manner to ensure a very high level of customer experience.
We are now looking for an experienced IT Support Technician with a robust background in IT support, exceptional problem-solving skills, and a deep understanding of network technologies.
We offer a comprehensive range of IT support services tailored to our customers' needs, including general maintenance, broadband, network management, and more.
Only candidates with relevant IT support experience will be considered for this role.
Working with the US Service Desk Manager to ensure a consistent approach to the handling of incidents and service requests received by IT Support, coaching the team to effectively answer and resolve incoming calls.
You will work closely with the Service Desk Manager (US) and the rest of the Technology department to ensure a seamless, global Technology support service for the firm.
Based in our Leeds office and reporting to the Director of Technology Services, the Service Desk Manager supervises and coordinates day-to-day activities and operations within the UK team of IT Support Analysts.
Posted by Futures Manufacturing • £34K/yr to £38K/yr
General
A well-established Manufacturing client of ours is looking for an experienced Helpdesk Coordinator based in Leeds.
The successful helpdesk Coordinator will come from a manufacturing background and have the ability to coordinate a large team of managers and supervisors within the business.
Posted by Context Recruitment Limited • £27K/yr to £33K/yr
2nd Line Support Enigneer
This client has rapidly expanded from acquisition and organic growth, and they are now seeking an ambitious technical support analyst to join their 2nd line technical support team.
An exciting opportunity has arisen with a leading Managed Services Provider based in Leeds.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service / support provider has a great opportunity in a truly amazing office for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal / external customers, IT services and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £28,000 (DOE) -Brighouse, West Yorkshire,
Posted by Strand Recruitment Ltd • £32K/yr to £35K/yr
About the Role
As a 2nd Line Service Desk Analyst, you will play a crucial role in providing exceptional IT support to a diverse client base.
General
Our client, an industry-leading Managed Service Provider (MSP) based in South Leeds, is looking for a talented 2nd Line Service Desk Analyst to join their dynamic team!
Are you ready to take your IT career to the next level?