A well-established Manufacturing client of ours is looking for an experienced Helpdesk Coordinator based in Leeds. The successful helpdesk Coordinator will come from a manufacturing background and have the ability to coordinate a large team of managers and supervisors within the business.
Responsibilities to include but not limited to:
- Manage internal/external stakeholders
- Oversee diaries and coordinate work.
- Work alongside the Help-desk Operations Manager in developing the ongoing strategy to ensure best fit alongside the company's growth.
- Updating the CRM System
- Take a cradle to grave approach in the ownership of Help-desk services,
- Raising purchasing orders as required.
- Planning work and travel for the team
- Supporting the Team in reviewing documentation and supporting with any issue raising.
- Dealing with escalations with sub-contractors paperwork/certificate non-submission.
Key Requirements:
- Previous administrative experience required
- Previous Help-desk/Operations experience is required
- Previous experience overseeing contractors required
- Demonstrate strong administration skills
- Strong IT skills including Microsoft Office
- Excellent telephone and email manner, with solid communication and interpersonal skills
If you are looking for your next role then click apply now.