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IT Support Engineer My client is an award-winning Car Dealer Group, looking for an IT Support Engineer to join their team. You will be supporting over 1200 user, covering over 50 branches, by taking calls and emails, supporting where possible and escalating to the correct team when necessary. Location: Chesterfield Salary: Up to £30,000 DOE Key Responsibilities: Act as the primary point of contact, addressing enquiries and technical concerns with professionalism. Provide 1st/2nd line support via remote access tools, swiftly resolving IT issues. Install new hardware (printers, servers, work stations etc) Set up accounts, passwords (new and resets), permissions Monitoring IT systems and infrastructure Telephony support Skills: Minimum 1 year experience in a 1st/2nd line Support Role Knowledge of Active Directory, Group Policy, Windows Server Experience working with Microsoft Office applications. Basic understanding of networking (DNS, DHCP TCP/IP) Experience with Document Management Systems (Kerridge) would be beneficial If you think that this role could be a good fit for you, then please apply today! Key words: IT Support, 1st Line, First Line, 2nd Line, Second Line, Support Engineer, Technical Support, Automotive, Car, Retailer, Managed Services Locations: Derbyshire, Chesterfield, Sheffield, Dronfield, Alfreton, Mansfield, Rotherham, Ilkeston, Sutton-in-Ashfield, Matlock, Derby, Nottingham