IT Support Engineer
My client is an award-winning Car Dealer Group, looking for an IT Support Engineer to join their team. You will be supporting over 1200+ user, covering over 50 branches, by taking calls and emails, supporting where possible and escalating to the correct team when necessary.
Location: Chesterfield
Salary: Up to £30,000 DOE
Key Responsibilities:
- Act as the primary point of contact, addressing enquiries and technical concerns with professionalism.
- Provide 1st/2nd line support via remote access tools, swiftly resolving IT issues.
- Install new hardware (printers, servers, work stations etc)
- Set up accounts, passwords (new and resets), permissions
- Monitoring IT systems and infrastructure
- Telephony support
Skills:
- Minimum 1 year experience in a 1st/2nd line Support Role
- Knowledge of Active Directory, Group Policy,
- Windows Server
- Experience working with Microsoft Office applications.
- Basic understanding of networking (DNS, DHCP TCP/IP)
- Experience with Document Management Systems (Kerridge) would be beneficial
If you think that this role could be a good fit for you, then please apply today!
Key words: IT Support, 1st Line, First Line, 2nd Line, Second Line, Support Engineer, Technical Support, Automotive, Car, Retailer, Managed Services
Locations: Derbyshire, Chesterfield, Sheffield, Dronfield, Alfreton, Mansfield, Rotherham, Ilkeston, Sutton-in-Ashfield, Matlock, Derby, Nottingham