My client, a Not for Profit organisation in Central London is recruiting for an IT Operations Resilience Analyst to join the organisation on a permanent basis.
The IT Operations Resilience Analyst will
Manage security incidents and support crisis resolution.
Develop and maintain technical resilience programs (security tools, training).
The Operations Analyst will provide IBMi and Intel Level 1 support for all internal and external customer requests ensuring the delivery of exceptional service to our customers 24/7.
We are seeking a 24/7 Operator to join our talented team here at Service Express.
What you will do
To be able to proactively resolve 1st line and where possible 2nd line level incidents.
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We are seeking a Technical Operations Analyst with proven technical skills and experience in supporting infrastructure services both in the cloud and on prem.
Support, implement and manage services in Office 365 and Azure.
Maintain and support infrastructure services across server and networks.