Our Customer Experience directorate are now seeking a Housing Services Development Lead - someone to facilitate the development and implementation of improved systems to provide a higher quality customer experience.
You will ensure critical business learning from customer feedback is embedded within our operational teams and processes, and work in close partnership with Stonewater's project teams to deliver transformative change.
As one of the largest Social Care agencies in the UK, Prospero Health and Social Care have some exciting short- and long-term opportunities for Support Workers within Social Housing, Childrens services and Care homes.
You'll ensure key metrics around quality, performance and cost are developed, maintained, and reported on a monthly basis, ensuring the highest levels of governance, control and financial probity and controls are in place in all contracts, and ensure value for money and cost control is achieved and maintained.
Stonewater are looking to appoint a Head of Contract Management - someone to contribute to the overall asset management function, with specific accountability for supporting the delivery of quality, performance, and cost of all repairs contracts.
Within the role, you'll provide support in the oversight and management of all repairs contracts to ensure quality, performance and cost management is delivered for Stonewater.