Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background is required for a busy Helpdesk to work as either a 1st Line / 2nd Line Support Engineer or Senior Second Line Support Engineer (depending on your level of experience) for a well-established IT Company based in London.
(The offices are a few minutes' walk from Holborn Station).
A prestigious maintenance company who deals with high-end clients are seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.
The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively and managing a team of 3.
The modern open planned office is situated short distance from Waterloo East station.
Posted by Hays Specialist Recruitment Limited • £50K/yr to £53K/yr
Key responsibilities
Support the daily IT operations and ensure that systems and infrastructure run smoothly.
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Position summary
The Deskside Support officer will be supporting the day-to-day IT operations of the bank, ensuring the availability and reliability of systems and infrastructure, providing direct support to the bank users, and implementing new technologies and processes to improve efficiency and productivity.