2nd Line IT Helpdesk candidate required to deliver support for a variety of IT services to join our established client. Working hours are Monday - Friday, 8am - 5pm or 8.30am - 5.30pm. Salary is up to £40,000.
Office is located in Canary Wharf, and this is not hybrid working.
Duties:
- Troubleshoot and provide technical IT support
- Provide a high level of customer support and service expertise
Benefits:
- Up to £40,000 per annum.
- 25 days holiday
- Option to buy 3 additional days every year
- Pension
- X2 life assurance
- Cycle to work scheme
- Season ticket loans
- Discounted gym memberships
Experience required:
- Component in providing technical IT support and troubleshooting
- High level of customer support and service expertise
- Proficient problem-solving skills
- 2nd Line service desk experience is required
- Strong communication and interpersonal capabilities
- Familiarity with IT service management applications
- Independent, self-driven with meticulous attention to detail
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.