Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
The primary purpose of this job role is to
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
We are seeking an experienced Deskside Support Engineer to join our in Guernsey.
General
The successful candidate will provide on-site technical support to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organization on a contract basis.
This role requires a proactive and customer-focused individual with extensive knowledge of IT infrastructure, networking, and system administration.