Helpdesk Advisor - Manchester
Monday - Friday 8am - 5pm
£25,459
Are you looking for a new challenge? Do you have experience within Customer service, Administration or Helpdesk? If so, we would love to hear from you!
Working within the Facilities sector, no two days will be the same! We are looking for a number of temporary staff to hit the ground running while our client is experiencing a very busy period! You must be IT literate and able to work at a fast pace and under pressure to be successful in this role.
Duties and Responsibilities include:
- Managing multiple mailboxes
- Delivering great customer service
- Building outstanding working relationships with clients
- Managing emails and phone calls
- Scheduling jobs within an agreed time frame
- Chasing up jobs to be completed
- Managing and updating business-critical issues daily
- Updating systems to ensure complete transparency
- Ensuring that maintenance work is processed in a timely manner
- Demonstrating professionalism at all times
- Raising invoices and purchase order numbers
The ideal candidate will be:
- IT literate
- Hardworking
- Resilient
- Trustworthy
- Reliable
- Organised
- Punctual
If you would like to know more about this role then please APPLY NOW for an immediate telephone call!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age