We are pleased to be supporting our Horley based client who are currently looking to hire 2 x Customer Support Analyst's to join their growing team.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Simply Health, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!
Posted by E Personnel Recruitment • £28K/yr to £30K/yr
This role will run on shift patterns (all shifts outside 9-5.30 can be performed remotely) and is an intrinsic part of the Service Centre department, whose primary responsibility is to proactively manage and monitor our clients Managed Services Portfolio, ensuring Incidents and Requests are resolved as quickly as possible.
The First Line Analyst is a hybrid role with the majority of shifts being performed in our clients Leatherhead office.
You will be self-motivated with a drive for self-development and performing daily tasks to a high standard
We have a fantastic new job opportunity on a busy service desk for an IT Support Technician / Second Line Helpdesk Engineerwho has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills.
IT Support Technician / Second Line Helpdesk Engineer who has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills is required for a busy service desk with a well-established Global Brand based in Egham, Surrey.
This position is officially know within the organisation as an IT Support Officer.
We are looking for a Platform Support Analyst who is passionate about solving problems and ensuring data integrity.
This role involves becoming an expert user of our products, managing the onboarding experience for users, providing ongoing support, and identifying service improvements.
Working for a fast-growing technology-based business leading the market in energy data and services.
2nd Line Support / Desktop Support - Law Firm Guildford
Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, Law.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 2nd Line Support Engineer.
The company is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
You will be responsible for providing product/services information, answering questions, and resolving any emerging problems that customers might face, with accuracy and efficiency.
Do you have experience of working within a customer service position and helping business customers via telephone and emails?
We are looking for anexperienced Customer Service professional, experienced in supporting customer throughout their entire journey.