1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally!
The successful candidate will respond to IT support requests in accordance with the helpdesk procedures and priorities.
This role requires someone who has come from a similar position, with extensive knowledge of IT operations and are able to oversee maintenance IT infrastructure.
We have a super opportunity for an IT Technician, set in lovely ground in the heart of Surrey.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote) and nominated customers using a variety of hardware and software products.
Provide day to day hands on technical support and management of the internal Corporate and Customer managed IT Infrastructure and projects,.
This is a super opportunity for an IT Manager with experience to join market leaders in their field, and work within a professional and thriving organisation.
They have a great reputation for offering an excellent service and the customer experience is key to their success.
The working environment is friendly and welcoming and they strive to offer a great work experience.
Are you a capable, high-energy technician looking to make the next step in your IT career?
Do you have the enthusiasm, attitude, and energy for offering a first-class service?
We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider.
As an IT Infrastructure Support Engineer, you will be responsible for providing hands-on technical support and management of the internal corporate and customer managed IT infrastructure.
This includes working alongside the IT team to deliver a quality 24/7 service to both internal users and nominated customers.
Our client, an organisation in the IT industry, is currently seeking a skilled IT Infrastructure Support Engineer to join their team.