Job Title: IT Communications Support Specialist
Our client is looking for an IT specialist to join their dynamic team, to provide on site support, remote assistance, and installation services.
This is an amazing opportunity for someone who is committed to building a long-term career and wants to grow within a fast-evolving company.
This would suit candidates from an IT support background e.g. 1st line, 2nd line, service desk, desktop support and mobile support experience.
Responsibilities:
- Primary point of contact for all IT support requests and queries.
- Install, configure, and maintain software and hardware components of computer and network systems.
- Diagnose and troubleshoot software and hardware issues efficiently.
- Repair and replace damaged computer and network components.
- Provide support for a range of devices, including computers, smart phones, tablets, printers, and network devices.
- Update the ticketing system ensuring all notes, progress, and required actions are logged.
- Strong customer focus, ensuring high levels of client satisfaction
If you are passionate about IT support and eager to work in a dynamic, customer-focused environment, we encourage you to apply, and be part of a team that values innovation, professional growth, and exceptional service delivery
Please note that this role requires travel to provide on site support across various customer locations.
If you are interested in the role and would like to apply, please send over your CV to