As one of the Sales and Guest Experience coordinators you will contribute to drive the sales, bookings and guest experience for their incredible portfolio of Cornwall's finest holiday homes and grow guest retention by ensuring exceptional service standards throughout the entire customer journey.
Reporting to our Head of Sales and Guest Experience you'll be part of the Guest Experience team to ensure every guest has a holiday experience like no other.
My client is looking for a driven Sales and Guest Experience Coordinator to join their team of passionate local travel experts who are deeply rooted into the Cornish way of life and protecting Cornwall and our planet.
To manage the Hospitality Catering Function, consistently delivering a high quality, efficient Hospitality service that meets or exceeds client, customer and Compass objectives.To build client relationships and instil trust in all aspects of the function.To assist other catering departments as requested.To deliver great service in line within all Company policies, procedures and guidelines.
Understand and deliver all contractual termsAct as first point on contact for all hospitality bookings.Communicate regularly with client (as per agreed Service level agreement)Implement and maintain a customer feedback process.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
We are seeking a Customer Relations Manager to ensure their clients receive unparalleled service from the point of exchange to handover.
My client is a a premium private luxury developer, that are dedicated to creating exceptional living experiences.
Job Description
As a Customer Relations Manager, you will be the key point of contact for customers, ensuring a seamless and enjoyable experience during the final stages of their home buying journey.
As the main point of contact for our clients, you will be responsible for managing the planning, execution, and follow-up of a wide range of meetings and events, ensuring client satisfaction and driving sales.
We are seeking a highly organised and motivated Meeting and Events Manager to join our dynamic team.
The ideal candidate will be a strong leader with a knack for sales and a passion for delivering exceptional events.
Reporting to the Front Office Manager, the Duty Manager will be responsible for ensuring the wellbeing of all guests during their time at the hotel.To maintain a high level of host presence and ensure the overall smooth running of the hotel when on duty.
Looking for candidates with proven Supervisory experience within front office in a hotel in a luxury environment and with the passion to delivering exceptional guest service.
This Successful travel organisation are seeking a dynamic and experienced Marketing Manager their team.
This role will report directly to the Managing Director and will be responsible for developing and implementing marketing strategies to promote their Holidays.
With the support of an internal sales team, a graphic designer and copy writer the Marketing Manager will develop a range of Marketing Campaigns from traditional direct marketing to digital and email marketing activity to drive customer acquisition and retention.