Service Area Solutions is seeking a meticulous and organised individual to join a Police Force in Reading as an Evidence Purge Assistant.
This role is integral in providing high-quality service to both external and internal customers.
The primary purpose of this role is to work with the Evidence Management Unit (EMU) to ensure the proper destruction of property identified for disposal, in strict accordance with current policy and procedures.
Trace Recruit is delighted to be supporting the Group Finance Director of a leading business services organisation, who is looking fro an Accounts Assistant for a 12 month Maternity Cover.
Our client is an industry sector leader, delivering innovative solutions to their clients.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.