Posted by Macildowie Recruitment and Retention • £11.44/hr
THE OPPORTUNITY
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
Working within the Credit, Collections and Fraud Department, Team Managers play a rewarding and vital role in delivering exceptional customer service through coaching and support of a their team.
Rate of pay: £15.13 - £16.04 per hour, plus an additional £1 per hour for weekend workingShift: Sunday 9:00-19:00, Monday 10:00-19:00, Tuesday 9:00-18:00 & Friday 10:00-20:00 (36 hours per week)Location: Radar Road, Leicester, LE3 1UFContract: 12 Month fixed term contract
What you'll be doing
Day to day Team Managers lead, coach, and motivate a team, always ensuring that our customers get the best experience possible.
Premier Work Support are currently recruiting for a Receptionist to join busy front of house team.
This position is temporary however there may be the opportunity for permanent employment for the right candidate.
Key Responsibilities
Act as first point of contact on reception for clients and visitors, providing a professional and friendly service as well as delivering an exceptional first impression.
We are seeking a property help Desk Operator to act as the first point of contact for schools, academies, and client departments for all property-related matters.
This role involves resolving a wide range of complex issues relating to facilities within buildings and requires a proactive approach to customer service and problem-solving.
Day to Day of the role
Develop a broad understanding of all County Council departments and their services to resolve a wide range of information provision enquiries.