My client is seeking a Customer Service Supervisor to oversee the efficient running of our customer service operation.
This role is pivotal in ensuring that every customer interaction exceeds expectations and contributes to the company's growth by improving the customer journey.
Day to Day of the role
Oversee the workflow of all customer enquiries across various channels, ensuring quick resolution in line with company standards.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Supervisor, on a permanent basis.
This role will support the Customer Care Manager, you will oversee the team on a day to day basis, you will have a hands-on approach and the ability to lead by example.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
Posted by Hays Specialist Recruitment Limited • £35K/yr to £47K/yr
Your new company
A market leader in providing industrial cleaning equipment, our client provides customer-efficient outsourcing solutions to address a wide range of critical manufacturing and maintenance, repair and overhaul processes across multiple industries, including transportation and manufacturing sectors.
With a network of global service locations operating across 14 countries throughout EMEA, they deliver a unique full service proposition.
A fantastic role has become available for a Customer Service Supervisor to join a very well-established business in the local area.
They are really keen to meet with any customer service superstars who have previous experience in managing a team and are looking for a new challenge.
This is a very varied role where no two days will be the same, and would suit a candidate who is looking for a role that requires a very hands-on approach!
As a Contact Centre Agent, you will be responsible for handling customer inquiries, providing exceptional customer service, and effectively communicating with customers.
A skilled and passionate Contact Centre Agent is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City, Hertfordshire on a full-time basis.
This is an office based role-full-time for one of our cruise clients, 37.5 hours a week-rota-based, predominantly Monday through Friday, 8 am to 8 pm, and Saturdays, 10 am to 6 pm.
I am looking to speak with experienced front of house team leaders from corporate backgrounds about an incredible opportunity to work with a luxury services provider in one of their key sites in Central London.
Working in a spectacular front of house space you will supervise a busy and friendly team, helping them to achieve a 5 service and maintain high standards, ensuring close partnership with the client's front of house team.