Do you have a passion for helping people find solutions
A leading Specialist Lender of Consumer Finance is seeking a dedicated and results-oriented Collections Agent to join our growing Customer Care team.
About the Role
As a Collections Agent, you'll play a key role in assisting customers facing payment difficulties.
You'll work collaboratively with customers to develop personalized payment plans and ensure collections activities adhere to company policies and regulations.
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Operates a personal computer and appropriate software packages or its equivalent.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Posted by Page Personnel Finance • £29K/yr to £31K/yr
General
A German speaking Collections Executive to join the Collections department for a global embedded Financing Platform.
An award winning Fintech financing platform for top e-commerce and payment platforms like Amazon, eBay, Shopify, Dojo, Google, Just Eat Takeaway, and Takepayments.
Description
To provide a first-class service relating to the resolution of any non/under-paying customers.
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor.
Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution.
Based in Sheffield, this role can be either full or part-time.